FAQ

What is Ageless Gems?

Ageless Gems is more than just a clothing brand.... we're committed to more than just fashion—we’re building a community of like-minded individuals who prioritize conscious living, innovation, and authenticity. Whether you're dressing for everyday wear or special occasions, our versatile designs offer something for everyone, all while staying true to our values of sustainability, inclusivity, and ethical production.

What Size Should I get?

 

All items are true to size! If you're a medium order a medium! 

 

What products/services do you offer?

We offer a variety of products/services, including hats, jeans, shirts, shorts, etc. For a full list, visit our catalogwe’re committed to more than just fashion—we’re building a community of like-minded individuals who prioritize conscious living, innovation, and authenticity. Whether you're dressing for everyday wear or special occasions, our versatile designs offer something for everyone, all while staying true to our values of sustainability, inclusivity, and ethical production. International shipping? we’re committed to more than just fashion—we’re building a community of like-minded individuals who prioritize conscious living, innovation, and authenticity. Whether you're dressing for everyday wear or special occasions, our versatile designs offer something for everyone, all while staying true to our values of sustainability, inclusivity, and ethical production. Service?

Where are your products made?

Our products are all handmade 1 by 1 within our own production, ensuring high-quality craftsmanship and sustainability. 

 

How can I place an order?

You can place an order easily through our website. Simply click on an item, select your size, add your discount code, purchase the item, and we’ll take care of the rest! 

How do I track my order?

Once your order has shipped, you will receive a tracking number via email or text message.

 

What is your return policy?

We want you to be fully satisfied with your purchase. If you're not happy, you can contact our customer service email at agelessgemsclothing@gmail.com

How can I contact customer service?

You can reach our customer service team by email: agelessgemsclothing@gmail.com
Instagram: @ageless.gems. We’re available 24/7

Do you offer international shipping?

Yes, we offer international shipping to many countries. You can view shipping options at checkout or visit our SHIPPING POLICY PAGE.

 

Do you offer discounts or promotions?
 
We offer seasonal sales, promotions, and special discounts. To stay updated on the latest deals, subscribe to our newsletter or follow us on Instagram @ageless.gems.

How can I collaborate with Ageless Gems?
 
If you're interested in partnering with us, please contact agelessgemsclothing@gmail.com or our Instagram @ageless.gems. We'd love to hear from you!